We will gladly accept returns for any unopened, unused and undamaged boxes purchased via this Site within 15 days of the PURCHASE date. Product must be in its original condition and must be unopened. We regret that we do not refund the return shipping cost. Please note that prior authorization for returns is required. Any returned items that are sent to us without prior authorization will not be accepted. Please contact our Customer Service Department at [email protected] to request a Return Merchandise Authorization (RMA) number.

Body By Craft Inc. has sole discretion of return acceptance. All refunds are issued based on the payment method used at the time of purchase. Once the return is received, Body By Craft Inc. will issue refund within 14 business days.